Terms & Conditions

Last Updated: August 29, 2026

Welcome to Anexzon. These Terms & Conditions govern your access to and use of the Anexzon website and your purchase of products through our online store.

By accessing, browsing, registering on, or purchasing products from Anexzon, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

Please read these terms carefully before placing an order.

1. About Anexzon

Anexzon is an online bookstore offering books across various categories, including:

• NEET and competitive examination books
• Current affairs books
• Tax and finance books
• Novels and fiction
• Children’s books
• Personal development books
• Educational and general-interest books
• Other books and related products available on our website

These Terms & Conditions apply to all visitors, customers, account holders, and users of the Anexzon website.

2. Acceptance of Terms

By using the Anexzon website, you confirm that:

• You have read and understood these Terms & Conditions.
• You agree to comply with these terms.
• You will provide accurate information when required.
• You will use the website only for lawful purposes.
• You will not misuse the website, its content, or its services.

If you are placing an order on behalf of another person or organization, you confirm that you have the authority to do so.

3. Eligibility

You must be legally capable of entering into a binding agreement under applicable law to make purchases through Anexzon.

If you are under the applicable legal age, you should use the website and make purchases only with the involvement and supervision of a parent or legal guardian where required.

4. Website Usage

You agree to use the Anexzon website responsibly and lawfully.

You must not:

• Use the website for fraudulent or unlawful purposes.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with website functionality or security.
• Introduce viruses, malware, or other harmful code.
• Use automated systems to scrape or collect website information without authorization.
• Copy, reproduce, modify, or distribute website content without permission.
• Create false accounts or provide misleading information.
• Attempt to interfere with another customer’s account or order.
• Use our website in a way that could damage our reputation or operations.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these terms have been violated.

5. Product Information

We make reasonable efforts to provide accurate information about the products listed on our website.

Product information may include:

• Book title
• Author
• Publisher
• Edition
• Language
• ISBN
• Format
• Number of pages
• Product images
• Description
• Price
• Availability

However, there may occasionally be differences between the information displayed online and the physical product due to publisher updates, edition changes, packaging changes, or other circumstances.

Product images are provided for representation purposes and may vary slightly from the actual product due to photography, screen settings, printing, or packaging.

6. Book Editions and Versions

Books may be available in different editions, publication years, formats, or versions.

Before placing an order, customers are encouraged to review the product details, including the title, author, edition, language, and other available information.

Where an edition or publication year is specifically mentioned in the product listing, we will make reasonable efforts to supply the stated version, subject to availability.

7. Product Availability

All products displayed on the website are subject to availability.

A product being displayed on the website does not necessarily guarantee that it will remain available at all times.

If a product becomes unavailable after you place an order, we may contact you regarding available options, including cancellation and refund where applicable.

We reserve the right to limit quantities or discontinue products without prior notice.

8. Prices

Product prices displayed on Anexzon are subject to change without prior notice.

Prices may change due to factors including:

• Publisher price changes
• Supplier pricing
• Taxes
• Promotional offers
• Website updates
• Inventory changes
• Pricing errors

The applicable price at the time you place your order will generally be the price associated with that order, subject to correction of obvious errors or applicable law.

Where required by law, applicable taxes will be reflected in the purchase price or checkout information.

9. Pricing Errors

Although we make reasonable efforts to maintain accurate pricing information, occasional errors may occur.

If a product has been listed at an incorrect price due to a technical, typographical, or other error, we reserve the right to cancel the affected order and provide an appropriate refund for any amount already paid, subject to applicable law.

10. Orders

When you place an order through Anexzon, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation or acknowledgment. Such confirmation does not necessarily mean that the order has been finally accepted if additional verification or processing is required.

An order may be cancelled in circumstances such as:

• Product unavailability
• Pricing or listing errors
• Payment issues
• Incorrect customer information
• Suspected fraudulent activity
• Delivery restrictions
• Violation of these Terms & Conditions
• Other legitimate operational reasons

If an order is cancelled after payment has been received, any eligible refund will be processed according to our applicable refund policy.

11. Customer Information

You are responsible for providing accurate information when creating an account or placing an order.

This may include:

• Name
• Phone number
• Email address
• Billing address
• Shipping address
• PIN/postal code
• Payment information where applicable

Anexzon is not responsible for delays, failed deliveries, or other issues caused by incorrect or incomplete information provided by the customer.

12. Account Security

If you create an account on Anexzon, you are responsible for keeping your login credentials confidential.

You should:

• Use a secure password.
• Avoid sharing your password with others.
• Log out of your account when using a shared device.
• Notify us if you suspect unauthorized account activity.

You are responsible for activity carried out through your account unless the applicable law provides otherwise.

13. Payment

Payments may be processed through third-party payment gateways or payment service providers.

Available payment methods may vary and can include methods such as:

• Credit cards
• Debit cards
• UPI
• Net banking
• Digital wallets
• Other payment methods displayed during checkout

Payment providers may have their own terms and privacy policies.

Anexzon does not guarantee uninterrupted availability of any particular payment method.

14. Shipping and Delivery

We aim to process and dispatch orders within the timeframe communicated on the website or during checkout.

Estimated delivery times may vary depending on:

• Delivery location
• Product availability
• Courier or logistics provider
• Weather conditions
• Public holidays
• Regional restrictions
• Unforeseen events
• Other circumstances outside our reasonable control

Delivery estimates are not necessarily guaranteed unless expressly stated otherwise.

Once an order has been handed over to a shipping or logistics partner, delivery may be affected by circumstances outside Anexzon’s direct control.

15. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Please ensure that your:

• Name
• House/building number
• Street/locality
• City
• State
• PIN/postal code
• Contact number

are correct before placing an order.

If an order cannot be delivered because of incorrect or incomplete information, additional charges or other consequences may apply according to our shipping and return policies.

16. Order Tracking

Where tracking is available, Anexzon may provide a tracking number or tracking information through the website, email, SMS, or other communication channels.

Tracking information is generally provided by the shipping or logistics provider, and delays in tracking updates may occur.

17. Cancellation

Customers may request cancellation of an order subject to our cancellation policy and the stage of order processing.

An order may not be cancellable once it has been dispatched or reached a stage where cancellation is no longer operationally possible.

Please refer to our Cancellation and Refund Policy for detailed conditions.

18. Returns and Refunds

Returns and refunds are subject to the applicable Anexzon Return & Refund Policy.

Depending on the product and circumstances, eligible reasons for return may include:

• Damaged product received
• Incorrect product received
• Defective product
• Missing items
• Other issues covered by our return policy

Customers may be required to provide photographs, videos, order details, or other information to help us investigate a return request.

Not all products or situations may qualify for a return or refund.

Please review our Return & Refund Policy before placing an order.

19. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect book, please contact our customer support team as soon as reasonably possible.

We may request:

• Order number
• Product details
• Photographs of the product
• Photographs of the packaging
• Description of the issue
• Other information necessary to evaluate the claim

After reviewing the issue, we may offer an appropriate solution, which may include replacement, return, refund, or another remedy where applicable.

20. Intellectual Property

All content available on the Anexzon website, including where applicable:

• Logos
• Brand names
• Text
• Product descriptions
• Graphics
• Images
• Website design
• Layout
• Icons
• Software
• Original materials

may be protected by intellectual-property laws.

You may access and use website content for personal, non-commercial purposes in connection with using Anexzon.

You must not reproduce, modify, distribute, publish, sell, or commercially exploit our original website content without prior written permission, except where permitted by applicable law.

21. Third-Party Content

Some product information, images, descriptions, trademarks, publisher information, or other materials displayed on the website may belong to their respective publishers, authors, manufacturers, suppliers, or rights holders.

Anexzon does not claim ownership of third-party intellectual property unless expressly stated.

All third-party trademarks and intellectual property remain the property of their respective owners.

22. User Reviews and Feedback

If Anexzon allows customers to submit reviews, ratings, comments, photographs, or other content, you agree that your submissions:

• Are truthful to the best of your knowledge.
• Do not violate applicable laws.
• Do not contain defamatory, abusive, threatening, or obscene material.
• Do not infringe another person’s intellectual-property or privacy rights.
• Do not contain malicious software or harmful code.
• Are not submitted for fraudulent or misleading purposes.

We reserve the right to remove content that violates our policies or applicable law.

23. Promotions and Discounts

From time to time, Anexzon may offer discounts, promotional codes, special offers, or other promotions.

Each promotion may have additional terms, including:

• Validity period
• Eligible products
• Minimum order value
• Maximum discount
• Usage limits
• Customer eligibility
• Other conditions

Promotional offers cannot necessarily be combined unless expressly stated.

We reserve the right to modify or withdraw promotions subject to applicable law.

24. Communications

When you place an order or interact with Anexzon, you may receive communications through email, SMS, phone, WhatsApp, or other available channels.

These communications may include:

• Order confirmations
• Payment confirmations
• Shipping updates
• Delivery updates
• Cancellation notifications
• Refund notifications
• Customer support responses
• Important service announcements

Where applicable, promotional communications will be handled according to your communication preferences and applicable law.

25. Privacy

Your use of the Anexzon website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

26. Third-Party Services

Anexzon may use third-party services for:

• Payment processing
• Shipping and delivery
• Website hosting
• Analytics
• Customer support
• Marketing
• Security
• Communication
• Other business operations

Third-party services may operate under their own terms and privacy policies.

Anexzon is not responsible for the independent policies or practices of third-party service providers except to the extent required by applicable law.

27. Website Availability

We aim to keep the Anexzon website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available without interruption
• Free from errors
• Free from technical problems
• Free from security vulnerabilities
• Compatible with every device or browser

The website may occasionally be unavailable due to maintenance, technical issues, updates, security measures, or circumstances beyond our reasonable control.

28. Disclaimer

To the extent permitted by applicable law, Anexzon provides the website and its services subject to these Terms & Conditions.

We make reasonable efforts to provide accurate product and website information, but we do not guarantee that all information will always be complete, current, or error-free.

Educational, competitive-exam, current affairs, tax, finance, and personal development books are provided for informational and educational purposes.

Anexzon does not guarantee any particular academic, examination, professional, financial, or personal outcome from purchasing or using any book.

Customers should independently evaluate information where professional advice is required.

29. Limitation of Liability

To the maximum extent permitted by applicable law, Anexzon will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or products, except where such limitation is not permitted by law.

Nothing in these Terms & Conditions is intended to exclude or restrict liability that cannot legally be excluded or restricted.

Your statutory consumer rights remain unaffected where applicable.

30. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, and reasonable expenses arising from your misuse of the website, violation of these Terms & Conditions, or violation of applicable law or third-party rights.

This provision will apply only to the extent permitted under applicable law.

31. Force Majeure

Anexzon will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include:

• Natural disasters
• Floods
• Earthquakes
• Fire
• Severe weather
• Pandemics or public-health emergencies
• Government restrictions
• Strikes
• Transportation disruptions
• Internet or telecommunications failures
• Power outages
• War or civil disturbances
• Supply-chain disruptions
• Courier or logistics disruptions
• Other events beyond reasonable control

We will make reasonable efforts to resume affected services when circumstances permit.

32. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India, subject to mandatory consumer-protection and other applicable legal rights.

Any dispute arising in connection with the website, products, or these terms shall be subject to the jurisdiction of the courts or authorities legally competent to hear such matters.

33. Changes to These Terms

Anexzon may update or modify these Terms & Conditions from time to time.

Changes may be made to reflect:

• Changes to our services
• Changes to our business practices
• New features
• Changes in applicable law
• Security requirements
• Operational requirements

The updated version will be published on this page with a revised “Last Updated” date.

You are encouraged to review these terms periodically.

Your continued use of the website after changes become effective may constitute acceptance of the updated terms to the extent permitted by applicable law.

34. Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by applicable law.

The invalid provision may be modified or interpreted to the extent necessary to make it enforceable while preserving its intended purpose, where legally permitted.

35. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and other policies referenced on the website, constitute the terms governing your use of Anexzon and your purchases through the website, subject to applicable law.

36. Contact Us

If you have questions about these Terms & Conditions, your order, or any of our policies, please contact us.

Anexzon

Email: [Your Support Email]

Phone: [Your Customer Care Number]

Address: [Your Business Address]

Website: Anexzon

We will make reasonable efforts to respond to customer inquiries and resolve issues appropriately.

Thank You for Shopping With Anexzon

Thank you for choosing Anexzon for your reading and learning needs.

We appreciate your trust and look forward to providing you with a convenient online bookstore experience.

Anexzon — Read. Learn. Grow. Discover.